Personal routing – Overview & Guide – Sempico Solutions Group

How to manage Personal routing?

The Personal routing section provides a set of tools for configuring traffic delivered through the platform.

Routing allows you to direct various message types from different clients to specific providers or service pools based on destination, sender, content, and other criteria. This ensures flexibility, control, and reliability in traffic management.

Key actions:

You can add negative packages to credit notes or deduct incorrect payments.

1. Viewing and editing routing details

To view the complete list of destination routes:

Step 1: Click the show all button.png button in the Personal routing block -

Abba - routing_show all.png

And the system will redirect you to the Routing page -

Abba - Routing1.png

Step 2: Use the available filters to search by:

Country / Destination – select a specific country or operator to view routes applied only to that destination (based on MCC/MNC).
Sender – enter a specific sender name.
Pool – filter by the provider pool to which the route is assigned.
Select type – filter by different SMS type: SMS, HLR, MNP, etc.

Step 3: Click search button.png button to apply filters or click reset button.png button to return to the default full list.

Also, In the Routing table in the last column, you can perform essential operations:

- Click (View) icon to see all details of the selected routing rule in a read-only format.
  
  1. On the opened View routing page -
  
  You’ll see the following fields:
  - Destination — country and network (e.g., Greece [MCC=202]);
  - Aggregator Pools — the selected pool responsible for traffic delivery (e.g., Teqi Pool);
  - Phone — (optional) recipient phone number(s) the rule applies to;
  - Part Text — (optional) part of the SMS message to filter by keyword;
  - Priority — the priority level (lower number = higher priority);
  - Sender — (optional) sender name(s) that this rule applies to;
  - Type — traffic type (e.g., SMS);
  - Comments — internal notes regarding this route.
  2. At the top of the page, you also have possibility to:
  - Click button to edit the routing details such as destination, pool, sender, priority, etc.
  - Click button to remove the routing — this action permanently deletes the selected rule from the account.
  - Click button to return to the routing list
Click (Edit) icon to view routing history.

1. On the opened Edit routing page -

Update the necessary fields:
- Destination — select the destination country and network (MCC/MNC);
- Pools — choose the aggregator pool that will handle the traffic;
- Type — select the traffic type (SMS, HLR, etc.);
- Priority — define the priority level (lower number = higher priority);
- Sender / Phone / Part Text — optional fields for filtering based on sender name, recipient number, or message content;
- Ignore Case checkbox — enable this checkbox to ignore letter case in Sender matching;
- Sender Type — (optional) choose a sender type if needed;
- Comments — add any internal notes regarding this rule.
2. After filling out confirm or cancel changes:
Click button to apply the updates or click button to cancel the updates.
Click (Delete) icon to to remove the routing.

2. Creating a new routing

To create a new routing to a client:

Step 1: Click the green create button1.png button in the Routing block -

create routing.png

or use the create a route button.png button on the Routing page -

create a route1.png

And the system will redirect you to the Create routing page -

Step 2: Fill in the required information:

Destination — select the target country and network (MCC/MNC) for routing.
Pools — choose the aggregator pool through which traffic should be sent.
Type — select the traffic type (e.g., SMS, HLR, etc.).
Priority — assign the priority level of the route. The lower the number, the higher the priority.
Sender — an optional field to specify a sender name or mask that the rule applies to.
Phone — an optional field to filter routing by recipient phone numbers.
Part Text — an optional field to apply the route based on a keyword found in the SMS content.
Ignore Case — enable this checkbox to ignore letter case in Sender matching.
Sender Type — (optional) select the type of sender (not required unless specified).
Comments — add any internal notes or descriptions about this routing rule.

Step 3: Click create button.png button to create a routing or click cancel button.png button to return to the Routing page.

3. Bulk importing routes

You can import or assign multiple routes at once using any of the two bulk upload options:

Option 1: Import routes from another account

Step 1: Click button in the Routing page -

On the opened page -
Abba - Routing_imp.png

Step 2: Select the account from which you want to import existing routing settings.

Step 3: Click import button.png button to confirm and apply routing to the current client or click cancel button.png button to return to the Routing page.

Option 2: Ask the route for all countries

Step 1: Click ask routes.png button in the Routing page -

ask routes_button.png

On the opened page -
ask routes_button1.png

Step 2: Fill in the required information:

- SMS type — by default set to SMS, but you can select other types, such as HLR, MNP, etc.
- Pool — select the necessary pool from the list.

Step 3: Click create button.png button to confirm and apply routing to the current client.

4. Other actions

On the Routing page, you can also perform additional operations using the action buttons at the top of the interface:

Click button to redirect to the Pricing page and configure personal pricing for the client.
Click button to remove one or more routing entries permanently. This action cannot be undone.